Tesco Groceries Contact Number

Tesco Groceries Contact Number

08435 043 800

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Contact Tesco Groceries between:
Monday to Saturday 7am-11pm
Sunday 10am-10pm


Contact Tesco Groceries / Contact Tesco Direct

Tesco Groceries customer service can be contacted using the Tesco Grocery Contact Number on 08435 043 800. You will be able to speak to a Tesco representative between 7am to 11pm Monday to Saturday & 10am to 10pm on Sundays.

Tesco Customer Service can help you with further assistance on problems like the below:

  • Your delivery has not arrived
  • You have missing items in your delivery
  • You have unwanted or damaged items
  • You haven’t received your discounts
  • If you wish to return anything from your order

Contact Tesco Groceries customer services team on 08435 043 800 where they will be able to help you with any enquiry relating to your order.

Don’t forget about the 5p government bag charge that is now in effect. For online shoppers , Tesco are now charging a flat rate of 40p. This is based on the average amount of bags that are needed to pack an order. Tesco will be pumping the money that they raise for the bag charge back into the community and it will be given to good causes.

(Please note that you can avoid the bag charge on deliveries by opting for a bagless order).

Your Tesco Account

If you need to discuss anything about your account with a person directly then contact the customer services team on 08435 043 800.

Setting up a Tesco account is quick and simple. Once a customer has registered with Tesco, they have thousands of products to browse through to purchase online. Tesco also sells an unrivalled range of the top high street names. For example, for the home, customers can choose from kitchen appliances from Breville and Hotpoint, and electricals from Apple and Sony. Contact Tesco Groceries for further information.

If any item is out of stock or on pre-release then call the Tesco customer services team on 08435 043 800 where they can advise when the item is due in stock or if it can be pre ordered for you.

Tesco Delivery times

Tesco deliver to most UK residential addresses and can deliver your order between 8am-11pm Monday to Friday, 9am-11pm on Saturday and 9am-10pm on Sunday.

When booking your slot you will be given a two hour timeframe.

If you need to change this delivery time to a different time, then you will need to call Tesco customer services on 08435 043 800.

Tesco Guarantees

If you are unhappy with your order or if you have issues with the quality of the produce that has been delivered, then contact Tesco on 08435 043 800.

When you shop for groceries online with Tesco they do guarantee that the food that they pick for you will be the same as if you picked it yourself. The personal shoppers take time to pick the best quality items and make sure that they are packed carefully. They also pick the groceries with the longest best before dates so you know your food will stay fresh longer. If you wish to discuss any of the above then call the team at Tesco on 08435 043 800.

Returns/Damaged or Unwanted Items

Tesco will offer refunds or exchanges for any unused items, provided they are returned within 30 days and you have proof of purchase. Please be aware that there are a few exceptions to this such as mobile phone contracts which have to be returned with 14 days, or products that can’t be returned for health/hygiene reasons such as underwear/toothbrushes.

There is also a 12 month guarantee against any products that may be faulty.

Ways to return; you can hand back to the delivery driver or return to store. For larger items you will need to call to get it collected.

To contact the returns team and if you have any questions relating to a faulty item/refund or return then you will need to contact the customer support team on 08435 043 800.

Tesco Delivery Saver

For the perfect experience of home shopping with Tesco then they now have the innovative Delivery Saver. By signing up to this service now you can get priority access to Christmas delivery slots! Other benefits include; unlimited grocery deliveries on orders over £40, free next day delivery on Tesco direct, free standard delivery on F&F clothing and wine by the case. There are different plans available dependant on how often you use the service but to discuss this in more detail then speak to the customer services team on 08435 043 800.

Tesco will provide you with a free trial month plus they will give you the difference if the plan ends up costing more than the normal delivery charges.

About Tesco

Tesco are now one of the top three retailers in the world and has stores located in 12 countries. Tesco was originally founded in 1919 and started out as a market stall with the first actual Tesco store opening in 1929 in Barnet. Whilst the Tesco brand has been selling groceries traditionally, the company has expanded into many other areas since the 1990’s. They began by selling clothing, electrical goods and by acquiring petrol stations and there is now pretty much nothing that can’t be obtained through Tesco. You can get a Tesco credit card, Tesco mobile phone and Tesco house hold insurance to name but a few.

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