Not on the High Street

Not on the High Street Contact Number

08435 040 929

All calls are charged at 7p per minute plus you phone providers access charge. We are a call-forwarding service using our own 0843 telephone numbers.

Monday to Friday 8am to 8pm
Saturday 10am to 5pm

not on the high street contact number

We are not associated or affiliated to any company listed on this website. If you want to use the official telephone number for the company you are trying to call, then do not use this Call-Forwarding Service as it is chargeable.For more information on Call Charges, please visit our call charge page below:
Call Charges


If you need to speak with the customer services department at then you will need to call 08435 040 929. Lines are open from 8am-8pm Monday-Friday and 10am-5pm on Saturdays and bank holidays. is a web based marketplace where the best and most creative small businesses are selected to sell their products all within one easy site.  Not on the high street promotes the best of British designers where you can buy products that you (literally!) can’t find on the high street.

Your orders

You can easily place an order online at You can also place orders over the phone by calling the customer service team on 0345 259 1359 which can be particularly helpful if you have any questions about a specific product prior to you ordering it.

If you want to check on the status of your order or amend an order then you can contact the team on 08435 040 929 where they can easily check anything you may need to know.

Returns and refunds

As not on the high street have different sellers that are used on the site, not all the returns policies are the same.  As a general rule, you will need to return the product (in it’s original packaging) within 14 days.  The buyer will also need to bear the cost of the postage and a signed for service is recommended.  If you wish to discuss the returns policy in greater detail then you will need to contact customer services on 08435 040 929.

Unfortunately, there are some products that are unreturnable and these include

  • Personalised, bespoke products that cannot be resold to another customer
  • Perishables (eg, food/flowers)
  • Specially commissioned pieces (eg, art, sculptures)
  • Items sold with a hygiene seal where this has been broken.

Wedding lists is an ideal place to have your wedding list.  You can easily selects the products that you wish to place on the list through the full website (please note that the wedding list service is not available on mobile devices) but you do need to register on the site before you can build your list.  At not on the high street, they take the process of selecting your wedding list very seriously, if you need to speak with one of their customer services for help and advice on specific products then contact the customer service team on 08435 040 929.

Selling with Not On The High Street

If you wish to be a seller for then you can apply online where all the information you need relating to how the site works and fees are readily available.  Some of the sites most successful sellers have an annual turnover of over 1 million!  You can also speak more directly to one of the helpful customer service advisors on 08435 040 929 If you want to find out more.


This award winning website was the brainchild of entrepreneur’s holly Tucker and Sophie Cornish and was founded in 2006.  Their idea was to help original and creative businesses and bring their products together in one place.  They now have thousands of small businesses who use the site to bring their products to a wider audience and more sellers are continually joining this highly successful company.  They use sellers who place importance on originality and quality and a lot of the products that are sold on the site can also be customised.  If you are looking for something different and quirky for the home, a present for you mum, dad, sister, brother or even your better half then not on the high street is sure to have something suitable.

Our CCN Service

All phone numbers provided by are charged at 7p per minute plus your phone providers Access Charge.

We are not responsible for your phone providers Access Charge. This charge is not set by and we have no control over it. You need to speak to your phone or mobile provider to understand the costs of calling an 0843 number. Check our Call Charges page for further information. Is Not affiliated with this company or business. We are not associated to any of the listed companies, businesses or organisations on our website. We are a phone number directory service that operates a call handling platform that routes your call through our 0843 numbers to the company you are trying to contact. Our service provides a helpful solution if you are in a hurry, and/or have been unable to find the contact number for the company you are wishing to call.

A cheaper contact number may be available elsewhere on the internet or the website of the company you are wishing to call.

Before using our service please make sure you contact your telecom provider to find the exact charges calling an 0843 number before using our service.

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