Very Contact Number

Very Contact Number

(Part of the Shop Direct Group)

08435 042 055

All calls are charged at 7p per minute plus your phone providers access charge. We are a call-forwarding service using our own 0843 telephone numbers and we are not associated or affiliated to any company on this website.

Contact Very between:
Monday to Sunday 7am – 11pm

www.very.co.uk


contact VERY

If you need to speak to the Very customer services team, you will need to dial 08435 042 055. Lines are open 7am-11pm seven days a week.

Very are one of the UK’s most used catalogue companies. You can pay for any item upfront, or set up an account where they will usually give you a discount with your first order. They also offer a useful buy now pay later option for larger orders.

PLACING AN ORDER

Orders can easily be placed online at www.very.co.uk. If you already have an account, then you will need to log in or register if you are a new customer. If you unable to log on to the site, then you are able to order over the phone. Providing you have the item numbers for the pieces you want to order. You will need to use the very contact number on 08435 042 055. The Very Customer Services team will gladly assist.

You can track your order online by logging into your account and clicking on the recent orders tab. If this does not provide you with all the information that you need then Very customer services will be able to look into it in more detail for you. You can contact them on 08435 042 055.

If you need to change the date of your delivery then as long as it has not yet been dispatched you should be able to do so by calling 08435 042 055.

RETURNS 

Very provide you with a very generous 28 days to return and get a refund on your items should you not be happy with your purchase. Very also benefit from using the Collect+ service so you can return your items for free at participating newsagents.

You can also arrange for a courier to collect your parcel as well and for this option you can contact Very customers services on 08435 042 055. Organise a suitable date and time when you will be home. If you have sent your parcel back through Yodel (courier) or the Post Office then you can also track the parcel online at www.very.co.uk

Your account should be credited fairly quickly if you have paid on it. If you have paid by credit/debit then it may take up to 7 working days from your return to see the credit on your bank statement.

If you have a faulty non-electricalitem then you should follow the same process as above but make sure you are noting that the item is faulty on your label. If you have a faulty electrical item then Very advise that you need to speak to the supplier directly. Very have agreements in place with each of the suppliers to make sure that any issues are dealt with as efficiently as possible.

You can get the suppliers number by logging into your account online and when you select the suppliers number, Very will issue you with the right number to call. If you don’t have access to your account then you can ring customer support on 08435 042 055 and they will provide you with the right contact number.

YOUR ACCOUNT & Billing

Making Payments: You can make a payment by using the Very contact number on 08435 042 055. You will need to have your account number to hand and you will also need to advise if you will be making either:

  • the minimum payment
  • a take 3 payment
  • paying off a buy now pay later item.
  • You can also set up a direct debit if you wish to make payments easier, this can be done by contacting the team on the number above.

Account queries: If you have any specific or general issues with your account, contact Very. It might be regarding:

  • issues regarding delivery
  • changing delivery day/time
  • making a payment
  • increasing your credit limit
  • problems paying your account
  • any questions about APR or charges to your account.

This can be quickly rectified using the Very contact number on 08435 042 055.

Unlocking your account: If you have managed to lock your account due to unsuccessful attempts, contact Very. You can reset your password by using the website and clicking on sign in and then the forgotten your password link. Alternatively you can ring the Very customer services team on 08435 042 055 and they will reset it for you.

Very Customer Services & Complaints

Very take a high level of customer service seriously and in the unfortunate situation that you need to make a compaint then the cuctomer service team are available to talk on 08435 042 055.

You may have issues regarding the below

  • wrong item being delivered.
  • returns not being credited
  • goods not being delivered
  • unknown payments being taken

If your complaint cannot be dealy with satisfactorilly over the phone then one of the advisors will provide with the address to write to which will take your complaint further.

ABOUT VERY

Anyone who has shopped online has surely come across very.co.uk. Very is one of the UK’s most popular online shopping sites for people looking for a massive range of products, at great prices, with flexible buy-now-pay-later schemes. For those who prefer to browse through a printed catalogue, that is still an option, albeit limited as the company are aiming to trade mainly in the online setting. Either way, Very aim to give absolute customer satisfaction. You can contact Very Catalogue on 08435 042 055.

From fashion to furniture, electrical appliances to gaming consoles, TVs to toys, the huge range available to Very customers is astounding. They stock a whole host of top high-street labels, such as Jimmy Choo and DKNY, Reebok and Nike, Sony and Panasonic, Nintendo and Xbox. As well as having several credit options, Very shoppers can also take advantage of some fantastic discounts on their favourite brands.

Once a customer has set up an account they will be given a credit limit. When they have purchased any items, they will receive regular statements. It will show:

  • how much they have spent
  • what their next minimum payment should be
  • when it is due.

This simple system, along with the flexible payment options, means that Very customers can treat themselves. They can find the perfect gifts for friends and family, from the comfort of their own home. Without worrying about the financial implications, and with the knowledge that they can return any items they don’t want within 28 days.

Shop Direct Group

Very is part of the Shop Direct Group, which has been trading for over 80 years in its various forms. Because of this long-running and famous heritage, its delivery and customer services are exceptional. Their products are guaranteed to be top quality.

So if you’re searching for a great deal on your next pair of jeans. Stocking up on stocking fillers for the kids. Or even giving your home or garden a whole new look, check out Very.co.uk.

You will soon see for yourself why it has such a reputation for product range and quality, friendly service and general ease of use.

Contact Very Catalogue on 08435 042 055.

very.co.uk

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