Yodel Contact Number

Yodel Contact Number

08435 041 212

All calls are charged at 7p per minute plus your phone providers access charge. We are a call-forwarding service using our own 0843 telephone numbers and we are not associated or affiliated to any company on this website.

Use the Yodel Contact Number between:
Monday to Friday 8am to 7pm
Saturday 9am to 1pm


Yodel Contact Number

You can contact Yodel on 08435 04 1212 from 8am to 7pm Monday-Friday and Saturday 9am-1pm.  Please note that you will need your parcel tracking number to enter into your phone when prompted before you will be able to speak with an advisor.

Tracking a Delivery

You can track your deliveries online at www.yodel.co.uk at anytime by entering your parcel reference number and postcode in the tracking box.  The tracking system should be able to show you if the parcel has been received at Yodels service centre and also if it is out for delivery. If you are struggling to get this information from the website then one of Yodels friendly customer service advisors will be able to help. Call Yodel on 08435 04 1212.  If you are expecting a delivery but haven’t received a card or don’t have a tracking number then contact Yodel on the number above.

Yodel Deliveries

Yodel deliver parcels Monday to Saturday between 7am and 9pm. There are 3 different delivery services that Yodel use. Yodel Xpress is a standard delivery service used for small/medium parcels that are to be delivered in one or two days. Yodel Xpect is a similar service to Yodel Xpress however, it gives customers a two-hour delivery window so the recipient. Finally, Yodel Xpert is a premium delivery service for specialised deliveries. If you have any queries about Yodel deliveries, then contact Yodel using the contact number provided. By contacting Yodel, you will be able to receive help with:

  • When is your Yodel delivery arriving?
  • Re-arrange your Yodel delivery
  • Which delivery service is best for you?
  • Change your two-hour delivery window
  • How much will your delivery cost?
  • Do Yodel deliver Sundays?
  • You have missed your delivery

Yodel Missed Deliveries

If Yodel attempted to deliver your parcel but you were not at home, or nobody was able to collect your parcel, then the driver will have left a call card. There are two possible solutions to a Yodel missed delivery. The first is that the driver may have left your delivery in a safe location, such as, your porch or with a neighbour. If this is the case, then the driver will have left a note on the call card posted through your door. Secondly, if there was no safe place for your parcel to have been left, Yodel will try and deliver your parcel again the next day. However, if you contact Yodel, you can rearrange the delivery for another day. If Yodel are unable to deliver your parcel on three separate occasions, then you will need to collect it from a local depot. For more information about missed deliveries, then contact Yodel using the Yodel contact number. By calling Yodel you will be able to receive professional support with the following:

  • Where has your parcel been left?
  • Which local depot is your parcel at?
  • Change your delivery date
  • Re-arrange a delivery
  • Collect your parcel from Yodel
  • Lost your call card
  • Parcel has been delivered but you haven’t received it
  • Parcel is missing

Delivery Signatures

If the parcel does require a signature and you are not in then the driver will try and leave the parcel with a neighbour and post a card through your letterbox to let you know where the parcel is.


You can also collect your parcel from one of Yodels service centres if you wish.  You will need to contact the Yodel customer service team on 08434 04 1212 and give them at least 24 hours notice so they do not attempt delivery.  If you are collecting from the service centre then you will need to bring the calling card that Yodel left for you as well as some photographic ID ie; passport or driving license.  You can get another party to collect the parcel on your behalf.  If you do this then they will need to bring the calling card as well as their own photographic ID.

If you have any issues regarding the service that you have received from Yodel or their delivery then you can use the Yodel Contact Number on 08435 04 1212 who will deal with any problems in a professional manner.


Yodel were formed in 2010 after the acquisition and rebranding of DHL.  They are one of the largest delivery service companies in the UK and handle over 155 million parcels every year.  Yodel are proud to cover every postcode in the UK.  Yodel are committed to being environmentally friendly and work hard to benefit local communities where they work. Yodel provide deliveries for large customers like Amazon as well as smaller local businesses. Yodel operate within the UK but also have YodelWorld which is their international service. Parcels can also be sent and delivered to CollectPlus points throughout the country.

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